Shipping policy

Shipping Policy

Last updated: October 8, 2026

Processing time

Orders are typically processed and shipped within 1-2 business days (Monday-Friday). Orders placed on weekends or holidays are processed on the next business day.

Shipping rates

• Orders under $49: flat rate of $4.99
• Orders of $49 or more: free shipping

Where we ship

We currently ship within the contiguous United States only. We are unable to ship to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, or Armed Forces addresses (APO/FPO/DPO).

Returns

Please see our Return & Refund Policy.

Contact

Questions about your order? Email us at contact@purrmax.com.